Shipping policy
Shipping & Delivery
At Leila, every piece is carefully prepared and packed by hand. We aim to deliver your order safely and efficiently, wherever you are.
Order Processing
All orders are processed within 1–3 business days.
As each item is handcrafted and quality-checked before dispatch, processing times may vary slightly during peak periods or new collection launches.
You will receive a confirmation email once your order has been shipped.
Domestic Shipping — Sri Lanka
Estimated delivery time: 2–4 business days
Orders are delivered via trusted local courier partners. Delivery times may vary depending on location.
International Shipping
Estimated delivery time: 7–14 business days
International shipping rates are calculated at checkout based on destination.
Please note:
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Delivery times are estimates and may vary due to customs processing.
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Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.
Packaging
Each Leila piece is thoughtfully packaged to ensure protection during transit. Where possible, we use minimal and responsible packaging materials.
Delays
While we work with reliable courier partners, delays may occasionally occur due to circumstances beyond our control, including weather conditions or customs clearance.
If your order has not arrived within the estimated timeframe, please contact us at:
We are always happy to assist.